The Emotionally Intelligent Manager: How to Develop and Use

Format: Hardcover

Language: English

Format: PDF / Kindle / ePub

Size: 11.58 MB

Downloadable formats: PDF

Ersek is frequently quoted by major global media outlets on international, economic and social topics such as globalization, migration, transformation, digital payments and social ventures. These are situations when leaders are blamed for the crisis and its subsequent effect on the institution in question. [11] James categorises five phases of crisis that require specific crisis leadership competencies. [11] Each phase contains an obstacle that a leader must overcome to improve the structure and operations of an organization.

Pages: 320

Publisher: Jossey-Bass; 1 edition (April 5, 2004)

ISBN: 0787970719

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